Frequently Asked Questions - Safeway Roofing

Faqs

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Do you offer financing for your roofs?

Yes, we provide financing solutions tailored to meet your needs. Our straightforward process allows homeowners to complete essential projects, even without cash on hand.

Why is customer service so important to you?

At Safeway Roofing, customer service is our top priority. It sets us apart from other roofers in Long Island. We aim to make the process seamless and keep you informed every step of the way.

Do you handle all home exterior work?

We specialize in roofing, siding, and exterior work. For interior remodeling, we collaborate with trusted partners to ensure you get the best quality and value.

What manufacturers do you partner with?

We are certified by GAF Master Elite and also use premium materials like LP BuildSmart siding.

What is your service area?

We are based in Long Island and serve surrounding areas.

Why should I work with Safeway Roofing?

At Safeway Roofing, we deliver exceptional installation services and reliable customer care. Building long-term relationships with our customers and employees is at the core of what we do.

How long have you been in business?

Safeway Roofing was established in 2010.

How quickly can you make it to my home for a free estimate after I reach out?

We aim to respond to storm damage estimates within the same day or, at the latest, the next day.

How long can I expect until my home is back to normal?

The timeline depends on the extent of the damage, but we work diligently to restore your home quickly and efficiently.

Will someone be available to answer my call?

Absolutely! Our dedicated customer service team is always ready to assist.

Will I have a primary point of contact for my project?

Yes, you’ll have a dedicated representative throughout the project and a production supervisor for additional support during execution.

Does Safeway Roofing offer metal roofing options?

Yes! We provide EDCO slate metal shingles, known for their durability and aesthetic appeal.

What are the benefits of metal roofs?

Metal roofs are durable, low-maintenance, energy-efficient, fire-resistant, and enhance your home’s curb appeal.

What happens if I’m not satisfied with my roof?

If you’re unsatisfied, we’ll work with you to resolve the issue. However, our craftsmanship and process ensure that dissatisfaction is rare.

How long does a typical roof installation take?

Most residential roof installations take 1 to 2 days, depending on the roof size.

Do you offer roof repairs?

Yes, we do.

How will I know if I need a roof repair or replacement?

Signs include loose or missing shingles, water damage, moss growth, and granule loss.

What is a roof refresh, and how does it work?

A roof refresh uses a plant-based spray to rehydrate shingles, extending their lifespan.

Do you work on commercial or large-scale roofs?

Yes, we specialize in commercial roofing, including multi-family properties.

What roofing materials will you install?

We install asphalt shingles, metal shingles, cedar shake, TPO, rubber roofing, and standing seam metal roofing.

What type of storm damage does Safeway Roofing handle?

We handle wind, hail, storm, and tornado damage on exteriors. If needed, we can refer you to trusted partners.

How will I know if I have storm damage?

Look for blown-off shingles, small dents, or other visible signs of damage.

How does an insurance claim work?

After spotting damage, document it and call us for a free inspection with photos and a report. If you decide to file a claim, we’ll guide you through the process and handle repairs once approved.

How long does a siding project take?

Typically, siding projects take about two weeks, depending on house size and materials.

How much maintenance will my new siding need?

Siding requires minimal maintenance, though it varies by material.

Is there anything I should do to prepare my home for siding installation?

Remove any wall-mounted items inside to prevent damage during installation.

What are the benefits of installing new windows?

New windows improve energy efficiency and increase resale value.

What types of siding do you install?

We install vinyl, steel, aluminum, wood, and engineered wood siding.

How will I know if my windows are energy-efficient?

All windows we install are Energy Star certified.

Why are gutters important?

Gutters divert water away from your home, preventing costly water damage.

Why should I consider gutter guards?

Gutter guards keep debris out and reduce the need for frequent cleaning.

What benefits are there to applying for financing?

Financing offers low monthly payments, exclusive promotions, quick approvals, and no fraud liability.

Can I use financing even if I’m filing an insurance claim?

Yes, financing can cover deductibles for insurance claims, making it more budget-friendly.

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